Privacy Policy

PRIVACY POLICY

In the course of using this website or availing the products and services through online application forms and questionnaires, SBR Telecom may collect personal information from its customers, including information that may be confidential in nature. At SBR Telecom , we respect and give high priority to the privacy of our customers and are committed to maintaining the privacy and security of the personal information provided by them.

SBR Telecom has taken all necessary and reasonable measures to protect the confidentiality of customer information and its transmission through the web. While no data transmission over the Internet is 100% secure from intrusion, we will continue to use commercially reasonable efforts to ensure the protection of your information. Please read the following to learn more about our privacy policy.

Security

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied to us, please contact us through our customer support channels. If you wish to change or delete any of the personal information provided at the time of subscription, you may contact our customer support team for assistance.

Information Placed on Your Computer

We may store certain information such as cookies on your computer when you visit our website. Cookies are small pieces of information that a website transfers to the hard drive of a visitor’s computer for record-keeping purposes. This information helps facilitate your use of our website and ensures that you do not need to re-enter your details every time you visit it.

You may choose to erase or block cookies from your computer through your browser settings. However, blocking or deleting cookies may limit certain features available on our website. We may also use such information to provide visitors with a personalized experience, auto-populate forms, improve website functionality, and better tailor our website to visitors’ needs.

Non-Personal Information

When you visit our website, certain information sent by your web browser may be automatically collected. This information typically includes your domain name, IP address, operating system, browser type, pages visited, average time spent on the website, and other relevant statistics.

This information is used only to help us provide an effective and improved service on our website. We may also share non-identifiable statistical information with third-party website owners who link to our website to understand visitor traffic. Such information does not personally identify any user.

Personal Information

1. Our website registration or enquiry forms may require you to provide contact information such as your name, phone number, email address, and address. We collect personal information from customers on a voluntary basis.

2. We collect and use personal information for business purposes including:

• To respond to your enquiries or feedback regarding our services.
• To process service requests, orders, or applications submitted by you.
• To administer and fulfill our obligations related to service agreements.
• To resolve issues related to services provided to you.
• To improve our services and develop offerings that better meet customer needs.
• To communicate with customers regarding services, updates, or support.

3. SBR Telecom will limit the collection and use of customer information only on a need-to-know basis in order to deliver better service. We may share necessary information with trusted affiliates, agents, or contractors who assist us in providing services such as installation, billing, or customer support. Such parties are required to keep the information confidential and use it only for the intended purpose.

4. SBR Telecom will not sell or share personal information with any third party for direct marketing purposes without the customer's consent.

5. We may disclose personally identifiable information when:

• You provide consent for sharing the information.
• It is necessary to provide the service you have requested.
• It is required to comply with legal obligations, investigations, or law enforcement requests.
• It is necessary to protect the rights, property, or safety of SBR Telecom and its customers.
• Reasonable precautions are taken to ensure the information remains secure.

6. By using this website, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described above. By submitting your personal information, you grant permission for its processing in accordance with this policy.